Privacy Policy
Welcome to BollardCommonsPort's privacy policy. We are committed to protecting your personal information and your right to privacy. This policy explains how we collect, use, disclose, and safeguard your data when you visit our website at bollardcommonsport.sbs and make use of our pizzeria services. By using our site, you consent to the practices described in this policy.
Information we collect. We may collect personal information that you provide directly to us, such as your name, contact details, delivery address, and payment information. We may also automatically collect device and usage data, including IP address, browser type, operating system, pages visited, time stamps, and referral sources. When you place orders, we collect order details, including items, quantities, and preferred delivery instructions. We may collect data on customer feedback and communications with our staff.
How we collect information. You provide data directly when you create an account, place an order, subscribe to newsletters, or contact us. We collect data automatically through cookies and similar technologies to understand how you use our site and to improve your experience. We may also receive information from third parties, such as payment processors, delivery partners, and analytics services, to process orders and optimize the service we provide.
How we use your information. We use your information to process orders, deliver meals to you, and communicate about your orders. We may use analytics to improve the website, manage inventory, and personalize your experience by showing relevant menu items. We use contact information to respond to inquiries and to provide customer support. We may send promotional materials, such as new menu items or special offers, only if you have opted in to receive such communications.
Sharing of information. We may share your information with trusted service providers that help us operate the site, process payments, fulfill orders, and manage communications. These partners are contractually obligated to protect your data and may include courier services, payment processors, and hosting providers. We do not sell your personal data to third parties. In certain circumstances, we may disclose information to comply with legal obligations, protect our rights, or investigate potential fraud or safety issues.
Cookies and tracking technologies. We use cookies and similar technologies to enhance site functionality, analyze traffic, and customize content. You can manage cookie preferences in your browser settings, but disabling cookies may affect the site’s performance or limit certain features. We may also use web beacons and analytics tools to understand user engagement and improve our offerings.
Security. We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. This includes access controls, encryption during transmission for sensitive data, and regular security reviews. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data retention. We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer required, we will securely delete or anonymize it.
Your rights. Depending on your jurisdiction, you may have rights to access, update, or delete your personal information; request data portability; or object to certain processing activities. You can exercise these rights by contacting us at the details below. You may also revoke consent where the processing is based on consent and you wish to withdraw it. If you are a resident of a location with specific privacy laws, additional rights or remedies may apply.
Children’s privacy. Our services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If we learn that a child has provided information to us without verifiable parental consent, we will take steps to delete it as soon as possible.
International transfers. Your information may be stored and processed in servers located outside your country, including servers in other jurisdictions. We will take appropriate safeguards to ensure that your information is protected when transferred to countries with different data protection laws. By using our services, you consent to such transfers where applicable.
Links to third-party sites. Our site may contain links to third-party websites and services. We are not responsible for their privacy practices. We encourage you to review their policies before providing personal information.
Changes to this policy. We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will provide notice and update the “Last updated” date. Last updated: October 7, 2025.
How to contact us. If you have questions or concerns about this policy or your personal data, please contact us at +44 20 7946 0958 or via our site at bollardcommonsport.sbs. For physical correspondence, you may reach us at 10 Downing Street, London, SW1A 2AA, United Kingdom.
Data controller and representative. The data controller for your information is BollardCommonsPort. We will respond to inquiries and requests regarding your data in accordance with applicable privacy laws. We reserve the right to limit or suspend certain services if processing your data is not compliant with legal requirements or if you place a request that interferes with our operations.
Notice regarding payments. We work with payment providers to securely process transactions. We do not store full payment card details on our servers. The payment processor may collect information necessary to complete a transaction, such as your card number and billing details, in accordance with their own privacy policies. Currency used in transactions is £.
Delivery and service notes. When you place an order for delivery, we collect delivery details to ensure accurate and timely delivery of pizzas and beverages, including any non-alcoholic beverages substituted for alcoholic options. If you choose to receive promotional materials or updates, you may opt out at any time by using the unsubscribe link in communications or by contacting us directly.